- Products information :
- 1.What kind of pearls do you sell?
- 2.What colors, shapes, and sizes are available?
- 3.How can I evaluate a pearl's value??
- 4.What are South Sea pearls?
- 5.What are saltwater pearls and freshwater pearls?
- 6.Are cultured pearls artificially manufactured?
- 7.How do I distinguish the real pearl from the false ?
- 8.How are pearls classified?
- 9.Is there a standardized grading system for pearls?
- 10.How do I care for pearls?
- 11.Will my pearls turn yellow with age? If so, how can I return them to their original color?
- Placing an Order:
- 1.How do I place an order?
- 2.If I encounter a problem while submitting my order, should I just resubmit?
- 3.What if I have placed a duplicate order?
- 4.Can I take an item out of my shopping cart once it has been selected?
- 5.What payment options do you accept?
- 6.Is ordering online safe?
- 7.Will my items be packed well?
- 8.Do you offer corporate or wholesale discounts?
- Shipping and Return:
- 1.How will my package be shipped?
- 2.When will my orders be shipped?
- 3.What's the shipping charge through different carries?
- 4.How will my order be packed?
- 5.Will I be billed duties and taxes?
- 6.Is my package insured?
- 7.How do I know that my item has shipped?
- 8.What if I have not yet received my order but it shows that it has shipped?
- 9.When will my order arrive?
- 10. What's your return policy?
- Shipping and Return:
- 1.When can I have reply from you after I send you an inquiry?
- 2.What if I need more information about this pearl jewelry?
- 3.What if I'm too busy to spend hours online trying to compare your pearl jewelry options?
- 4.What if I worry about your authenticity?
- 5.What if I'm confused by all the pearl jewelry choices?
- 6.Do you have any warranty or certificate for your products?
- 7.Do you have any special offer or sales promotions?